Compliance

HIP carries out its activity concerned with regulatory compliance in the business services sector and, on this basis, has taken the decision to implement a Criminal Compliance and Anti-bribery Management System in accordance with the requirements established in the UNE 19601 and UNE-ISO 37001 standards, respectively.

For all these reasons, HIP requires all its collaborators to comply with the legal system and the prohibition of committing criminal acts, with special reference to the prohibition of bribery.

At HIP we are committed to the principles of business ethics and transparency in our daily professional development. Respecting and enforcing the principles and standards of conduct that make up our Code of Conduct is crucial to HIP's growth and success.

We pursue long-term value creation and our consolidation in the industry, while maintaining a firm and constant commitment to the well-being and development of our staff and to society in general.

For this reason, all collaborators of HIP are obliged to comply with the principles set out in this Code and to use HIP’s Communications Channel to report any irregularities or inappropriate behavior that they observe.

For greater security and legal protection of HIP and their collaborators, it is necessary that we all act in accordance with ethical and law-based criteria. We have developed an Anti-corruption Policy as a further manifestation of our compliance culture, promoted by both HIP’s Board of Directors and Executive Committee.

This Policy should be understood as a fundamental rule that demonstrates HIP's zero tolerance towards corrupt practices and aims to establish and make known the essential principles established therein, as well as a series of guidelines for specific situations in order to avoid any risk of corruption in the public and/or private sector.

Within HIP’s Criminal and Anti-Bribery Compliance Management System, and in accordance with the Criminal Code and Law 2/2023 of February 20, 2023, on the protection of persons who report breaches of the law and the fight against corruption, HIP has enabled the following channels which constitute the so-called Internal Information System (IIS), for the communication of Incidents by its professionals, customers, and suppliers:

a) On the one hand, and as the preferred reporting channel, the communication of Incidents can be made through the link that is enabled in this website: https://hipartners.integrityline.com/ on a confidential basis and with the option of anonymity, to communicate any kind of fact or suspicion against law or internal rules;

b) On the other hand, the communication of Incidents can be made directly to the Chief Compliance Office/ Head of the IIS, verbally or in person, or in writing through the following e-mail:  cco@hipartners.com.

For further information, we make available to you the Policy on the Internal Information System (IIS) and the Procedure for Management of Reports PR-CPL-03.

Given the special and close relationship between HIP, its subsidiaries and managed companies, and their hotel managers, HIP has decided to develop a guide to ensure that hotel managers are committed to putting in place sufficient measures to prevent crimes being committed in the hotels.

The Manual is intended to be a compendium of minimum control guidelines that hotel managers contracted by HIP, its subsidiaries, or its managed companies, must implement in the hotel establishments they are entrusted to manage.

Thus, HIP has proceeded to identify those criminal risks inherent to its activity and, in order to mitigate them to a reasonable level, has designed a set of control measures to be implemented.

That said, the guidelines set out in the Manual are sufficiently generic to serve any of the hotel establishments owned by HIP, its subsidiaries, or its managed companies, and it is therefore the responsibility of the hotel manager to adapt the implementation of these guidelines to the resources available to it and to the circumstances that arise,  and to deploy control measures that are at least equivalent in effectiveness to those contained in this Manual.