Compliance

Since its establishment, Hotel Investment Partners, S.A.U. (including its subsidiaries and managed companies) (“HIP”) has conducted its business in line with the main national and international regulatory compliance standards and has committed itself to the fight against corruption, promoting at all times an effective culture of prevention, detection and response to the commission of criminal offences or serious or very serious administrative offences. To this end, HIP allocates the necessary resources to ensure that its Compliance and Anti-bribery models are sufficiently robust and effective in the countries in which it operates. Proof of this is that, in Spain, the Criminal Compliance and Anti-bribery Management System (in accordance with the requirements established in the UNE 19601 and UNE-ISO 37001 standards, respectively) has been certified by Bureau Veritas, an external certification body accredited by the National Accreditation Entity (ENAC).

For all these reasons, HIP has implemented policies and procedures, among others, that aim to avoid, prevent and/or respond to any breach of the law and the commission of criminal acts or serious or very serious administrative offences by its employees, collaborators or main third parties with whom it contracts, with special emphasis on the prohibition of committing or participating in cases of corruption.

You can access the Compliance and Anti-bribery policies for each of the different countries via the following link:

Compliance and Anti-bribery

HIP is committed to the principles of business ethics and transparency in its daily professional activities. Respecting and enforcing the principles and standards of conduct set out in its Code of Conduct is crucial to HIP's growth and success.

HIP also seeks to create long-term value and consolidate its position in the sector, maintaining a firm and constant commitment to the well-being and development of its staff and society as a whole.

For this reason, HIP ensures that its employees and, in general, the third parties with whom it contracts comply with the principles established in this Code or with other similar codes, and that they use the Ethical Channel that HIP makes available to them to report any irregularities and inappropriate behaviour that may be observed.

You can access the Codes of Conduct for each of the different countries through the following link:

Code of Conduct

For greater security and legal protection for HIP, its employees and third parties with whom it collaborates or contracts, ethical and law-based behaviour is promoted. For this reason, an Anti-corruption Policy has been developed as a further manifestation of its compliance culture, promoted by both HIP’s Board of Directors and Executive Committee.

This Policy should be understood as a fundamental rule that demonstrates HIP's zero tolerance towards corrupt practices and aims to establish and make known the essential principles set out therein, as well as a series of guidelines for specific situations in order to avoid any risk of corruption in the public and/or private sector.

You can access the Anti-corruption Policies of each of the different countries through the following link:

Anti-corruption Policy

Within the framework of HIP's Compliance models, and in accordance with regulations on the protection of individuals who report regulatory violations and anti-corruption, and other applicable regulations, HIP has established the following channel, known as the Internal Information System (IIS) (the “Ethical Channel”), for the confidential and anonymous reporting of any incident (i.e., any indication or suspicion of non-compliance with the law or internal regulations) by its professionals, customers and suppliers, confidentially and with the option of anonymity, in any of the countries in which it operates. 

You can access the Ethical Channel for each of the different countries through the following link

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Incidents can also be reported directly to the Chief Compliance Officer/Head of the IIS, either verbally or in person, or in writing via the following email address: cco@hipartners.com.

For further information on the Ethical Channel, please refer to the Internal Information System (IIS) Policy:

Documentation by Country

Given the special and close relationship between HIP and hotel managers, and regardless of the measures that each hotel manager may adopt independently, HIP offers them a compliance guide so that they can develop and implement it in their hotels and thus prevent the commission of crimes and serious or very serious administrative offences in hotels.

You can access the Corporate Guideline Manuals for each of the different countries via the following link:

Guidelines